NS
Nkosiyakhe S

1 reviews | Active since Aug 2017

12 Sept 2017, 15:25

Vodacom exploiting people

Vodacom is now exploiting people ...I have been a victime several times ...evrytime I recharge they take my airtime ...evrytime I purchase minutes they take my airtime nd not give me minutes in return ...it happened fourth times and when I call customer care thy don't help me ...I think people should now knw that vodacome isn't Vodacom anymore

0
Replies (2)
Vodacom
Vodacom's reply12 Sept 2017, 15:49
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team

Best regards,

NS
Nkosiyakhe S's update12 Sept 2017, 16:12
Reviewer Update
I dont think someone will contact me ...you've been saying the same thing over and over again...I will just stop recharging