vodacom EXPLOITING not only the VAT increase but ALSO the PUBLIC !!!

I have a 24 month CONTRACT with vodacom. My billing up to 30 April 2018 has been for : CIB Discount Proration = -R105.28 Smart Top Up S + Line Rental = R245.22 VAS - Caller ID Subs = R 8.33 TOTAL (Before VAT) = R170.53

All of a sudden now (after LESS than 9 months on this CONTRACT) I received the following for May 2018 : CIB Discount Proration = -R105.28 Smart Top Up S + Line Rental = R286.09 VAS - Caller ID Subs = R 8.33 TOTAL (Before VAT) = R217.53

That is a HUMONGOUS 27.56% increase. Almost 1 third in LESS than a year. I FREEZE to think what the NEXT 6 months have in store for me !!! My guess, by the end of the 24 months it will increase by 200% ???

When I called the so-called customer care department, I was told this increase is due to the VAT increase. VAT increased by ONLY 1 (ONE) percentage point NOT 27.56 !!!! When I made it VERY clear to the operator that VAT increased by ONLY 1%, he referred to the CONTRACT stating that THEY have the RIGHT to increase the fees at ANY TIME they wish. I am EXTREMELY upset about this. You, (vodacom) are not only EXPLOITING the VAT increase but ALSO the PUBLIC !!!

If you have the so-called "right" to increase my contract by such a HUGE percentage rate, WITHOUT prior notification, I ALSO have the RIGHT to CANCEL this contract . I therefore now give you MY NOTICE FOR CANCELLATION as I DO NOT wish to proceed supporting such a SHREWD and EXPLOITING business !!!

ALSO - My husband and I have made NUMEROUS requests to you to SPLIT the contract to reflect EACH person's name. When I need to call about MY phone / contract, I am NOT ALLOWED to as the FULL contract is on my husband's name. I HAVE MY OWN IDENTITY AND DOES NOT STAND UNDER MY HUSBAND'S REGIME !!!!!!!!!!!!!!! SORT THIS OUT IMMEDIATELY !!!!!!!!!!!!!!!