Vodacom exploiting customers and not giving them what they paid for

Vodacom Fibre is a useless bunch we have made multiple complaints about the speeds we are getting, we are paying for a 50mbps line but are getting speeds below 15mbps!!! We are still awaiting a technician to come out since our first complaint on 28 Feb! It is now the 11March!! all we get it is "it's being escalated" and I'm sorry escalated to where Mars???? SR numbers get closed with no resolution we are extremely ****ed off with Vodacom Fibre and do not get us started on when ***** was done on the account and a list of other incidents we have with Vodacom Fibre all one gets is sorry, I advise anyone looking to for a service provider not to choose Vodacom as they are very quick in signing you up and taking your money but when there are complaints and issues it goes to Mars.