1 reviews | Active since Jun 2016
Vodacom - exploitative data charges
<p>My seventeen year old son's contract includes 1GB of data. His bill for May 2016a is R12213. On closer scrutinity I found out Vodacom charged him an average of R2 per 1 MB of data on his account. For 13 GB of data, a charge of R12213. If he had a prepaid phone and bought 20 GB from FNB he would have paid R999. This is exploitation and Is *********. I wonder how many Vodacom users are overcharged in this manner?</p> <p>Vodacom customers beware - 4 excessive data charges </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
