LK
Llewellyn K
1 reviews | Active since May 2010
18 Apr 2023, 11:24
VODACOM EXPLOITATION
Vodacom's ONLY saving grace at present is that, due to superior maintenance & policies, it keeps its network on during loadshedding & the plethora of outages in between.
Its WiFi offerings are exorbitant & so loaded with caveats as to be uncompetitive. For instance, Vodacom refuses to offer industry standard month-to-month contracts. That most independent providers shun Vodacom speaks volumes about that company's exploitative, client-hostile policies.
Jointly Vodacom & MTN seem to collude to force SA consumers between Scylla & Charybdis with next to no choice.
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Replies (2)Vodacom's replyOfficial
18 Apr 2023, 14:15 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply18 Apr 2023, 14:15
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
18 Apr 2023, 15:15Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Kindly note that your views and comments have been acknowledged. Regards Consumer Website Team
Best regards,
Vodacom's reply18 Apr 2023, 15:15
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Kindly note that your views and comments have been acknowledged. Regards Consumer Website Team
Best regards,
