TF
Tamzyn F
1 reviews | Active since Jul 2024
15 Jul 2024, 14:56
Vodacom experience
Vodacom sent me a message asking me to upgrade my contract package, I never responded and they assumed that I am going to upgrade even though I never rep****. When I wanted to upgrade my phone contract they told me I can only upgrade next year June. And they told me they can't help me and they refuse to upgrade my phone contract after it was due for an upgrade
Helpful (0)
Replies (1)0
Replies (1)
Vodacom's replyOfficial
16 Jul 2024, 08:02 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply16 Jul 2024, 08:02
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team