Vodacom Experience- Actually Nothing !!

To whom it may concern'<br> My new phone has being sent to repairs for the same problem for the 4th time now in it's first year.It has seen less than 3 months of usage!! Surely this phone is a lemon. Vodacom repairs Bloem is unable to provide information on the device, when will it be repaired or replaced. It has been in for a month now. They can't return phone calls, too busy for 48hrs , yes Celeste that is you, Mr Kenmuir I will phone you back with an update. Vodacom is supposed to pride it self in providing service to clients, one cannot even log a message through the website. Moving from MTN to Vodacom hasn't been pleasant to say the least. Bloem repairs said and I'll quote them\ ...if you want a new phone you will have go and buy a new one.."Sorry I received a new device with my contract did I not"