1 reviews | Active since Jul 2017
Vodacom expects me to be happy and accept a damaged phone
<p>Alright vodacom finally did something about the problem I am having but they replaced the screen of the phone they damaged and that is not acceptable. I expect a new phone not a damaged one. I paid R13000 for a new phone and that is what I expect to get</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Hi Dane
As discussed, feedback has been provided.
Regards,
RJ
Hi Dane
As discussed, feedback has been provided.
Regards,
RJ