Vodacom exorbitant billing

Item: Vodacom
Rating: 1
Author: Ann M

I have been a vodacom customer for almost 20 years now. I called in April to downgrade my phone contract to below R300 a month since I do not need the offered stuff on the current contract then I was sent an invoice for R1122 to pay in May.

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Replies (1)

Vodacom's replyOfficial

29 May 2025, 10:23

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Vodacom's reply29 May 2025, 10:23

Official