Vodacom Exceptionally Poor Quality Service and Clueless Call Centre Sales Staff

Exceptionally poor quality service from Vodacom. I was contacted by Wendy Dlamini from Vodacom about a data product and provided my banking information. Was told that I can cancel within 7 days and will not be charged. I was also told that in the event that I accept the product I will only be charged the following month. I investigated the product and realized that the product is not what the call centre agent said it would be. I cancelled the following day and my wife and I made several calls to confirm that the product was cancelled. A day later Vodacom delivered a sim which was not activated, and again after several calls they confirmed that the product/contract has been cancelled (all still within the 7 days period). This morning i get a call from my bank saying i'm in overdraft due to a Vodacom debit order (still within the 7 day cancellation period). It is obvious that Vodacom staff do not know what they are doing and do not give a **** about their customers and potential customers. We spoke to Wendy, Constance, Mabaleng, Cherise, Nicole, Selowe... - all these calls should be recorded. How can a company like Vodacom operate like this? This is pathetic - the quality of service is exceptionally poor!!! I am now out of pocket for the overdraft and the numerous phone calls to my bank and Vodacom, not to mention the cost of my time and the fact that the issue is still not resolved and will likely resurface as a debit order every month until Vodacom can get their act together...