Vodacom Excels in Poor Customer service.

Vodacom excels in poor customer service. Vodacom should refrain from promotions like the Summer shake as their staff is not equipped to handle it with great customer satisfaction. I am currently facing a very difficult and frustrating experience with Vodacom and this is very disappointing. My orders with Digital Planet has been cancelled due to some unfortunate red flag on my account. i went to a Vodacom store and chatted to the ***** dept and rectified this. According to Digital the orders will need to placed by Vodacom for me as my orders om their system have been cancelled and can not be activated. My contact number is ***, this is the number that i have used to place my orders. To date there is no one that can give me positive feedback. The staff are not equipped to assist and this is frustating. I am still waiting for a consultant to contact me and give me feedback. The query is pending from the 19 Dec 2019.