GK
Greg K

1 reviews | Active since Aug 2017

01 Sept 2017, 08:07

VODACOM EXCELLS AT CONSISTENTLY POOR SERVICE!

Just received AUTOMATED email to say their records show the problem has been resolved. WHAT A JOKE! Nothing resolved,what a surprise! IT MAY NOT HAVE OCCURRED TO VODACOM THAT IT MAY TAKE HUMAN INTERVENTION TO SOLVE THIs ISSUE!

Oh I forgot. Vodacom don't do personal customer care just robots in call centers reading text written by robots for fat cats who like our government take our money but don't delver.

0
Replies (1)
Vodacom
Vodacom's reply01 Sept 2017, 09:20
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team