YN
Yolundie N
1 reviews | Active since Mar 2018
19 Nov 2019, 14:34
Vodacom Excellent to Poor
From a compliment a while ago to a complaint, I received a call to upgrade my cellphone but I was only offered a Samsung phone, after I explained that I only wanted to upgrade to another I-phone the consultant lost interest and ended the call rather abruptly. Just when I thought things at Vodacom were on the up, they failed again.
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Vodacom's replyOfficial
19 Nov 2019, 16:02Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply19 Nov 2019, 16:02
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team