Vodacom even more pathetic by the day...

Where to begin... After writing 2 previous reviews and 6 months later, nothing has been done. So you want to do the only logical thing to do and its is to cancel..guess what..they dont even have a account linked to my ID number, I have been a fibre customer from the day it was launched in Secunda but now they apparently dont have a account linked to my ID number. So I called yesterday, 3 different calls and over an hour on the phone and guess what I got, 2 service request numbers for linking my id to ny account and ANOTHER SR number for a 200/200 line migration, which I have been paying for for the past 6 months already...how BAD can one company get.