Vodacom eSim long process

Vodacom has no business offering eSim. I don’t think they understand what’s the point of an eSIM. If you loose your phone, you’ll have to pay twice, pay for a physical sim swap and pay for the eSim sim swap. And each time you have to go to the shop. @Vodacom, please review your processes. Imagine going to the shop more than two times in less than 24 hours because your processes are longer.