GW
Grant W
1 reviews | Active since Jun 2020
13 Feb 2021, 09:49
Vodacom Esim frustration
Bought a Apple Watch a week ago, Cellular version, I thought the Vodacom Esim setup was going to be easy. I can’t believe the how I have had to fight. The whole story is some long I would be a whole day typing here if I had to explain. Bottom line is I have spend hours on the phone and a whole day at the Vodacom and Apple stores and on joy. The problem is that the front line of Vodacom employees are not equipped to deal with this, and you can’t get hold of people how can
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Replies (3)0
Replies (3)
Vodacom's replyOfficial
13 Feb 2021, 13:36Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply13 Feb 2021, 13:36
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
GW
Grant W's updateReviewer Update
28 Feb 2021, 15:37This is not going well, Vodacom don't seem to know wants going on
GW
Grant W's update28 Feb 2021, 15:37
Reviewer Update
This is not going well, Vodacom don't seem to know wants going on
GW
Grant W's updateReviewer Update
02 Mar 2021, 15:49This is driving me mad, it’s just hit and miss, with them sure that it’s me that’s not doing something right.
The system doesn’t work
The system doesn’t work
GW
Grant W's update02 Mar 2021, 15:49
Reviewer Update
This is driving me mad, it’s just hit and miss, with them sure that it’s me that’s not doing something right.
The system doesn’t work
The system doesn’t work