1 reviews | Active since Mar 2009
Vodacom eService eStutter stutter since 22 Sept!!
Vodacom's brains were ******, they can't think, they can't understand the issue (Colleen Willson Grand Dame in example in case) and now they unable to make a decision since 22 Spet 2015. Oh one decision was made: The brightest one - Colleen closed the case as I am indeed using the phone. She is too narrow-minded to understand the ways one can use a phone. Should not be employed by Vodacom. <br> <br> On 22 Sept Vodacom wrote:<br> <br> Dear <br> We understand your frustrations and concerns and we do apologise for the inconvenience caused.<br> <br> Kindly be advised that your query and complaint is currently in hand with our Hellopeter Team and the will be your direct point of contact.<br> <br> Regards,<br> Jackie Gordon<br> <br> Customer Care<br> eService Team<br> <br> Today, 12 October this remains to be the answer as per email 7 Oct<br> <br> Dear<br> We acknowledge receipt of your email.<br> <br> We apologise for the inconvenience caused please be advised that our Social Media and Hello Peter team are still busy with your query and they will be in contact with you to provide feedback when the query is resolved.<br> <br> <br> Regards,<br> Mthuthuzeli George<br> <br> <br> Customer Care<br> eService Team<br> <br> I had eNough of lack of eService!
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MK
Consumer Website Team
Thank you for raising your complaint with our team.
A consultant will be in touch with you soonest.
Regards
MK
Consumer Website Team
