PO
Pieter O

1 reviews | Active since Sept 2016

03 Oct 2017, 05:52

Vodacom error in cancelling business data account

Tik -Tok. Its been 48 hours since Vodacom mistakenly cancelled my data account. Vodacom seems teuly *********** to rectify their own mistake. I am unable to speak to a person, it is called solution teams or the back office... They do not have phone number and can only be reached by email... Really bad service, especially done out of their own accord! Come on Vodacom, fix the problem

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Replies (1)
Vodacom
Vodacom's reply03 Oct 2017, 06:59
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team