CS
Cherisse S

1 reviews | Active since Nov 2015

21 Jun 2019, 20:01

Vodacom error blamed on client

My fiancé and I have just about had enough of being harassed about an account which was made in error by Vodacom! My fiancé has never had this account number which they have now proceeded to handover to attorneys.

This has been going on since last year August and we expect an apology letter from Vodacom and assurance that My fiancés credit score has in no way been affected or this matter will be taken further.

This is absolute nonsense.

I do not recommend Vodacom.

0
Replies (3)
Vodacom
Vodacom's reply22 Jun 2019, 11:41
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team 

Best regards,

CS
Cherisse S's update25 Jun 2019, 18:42
Reviewer Update
Sit waiting for contact to be made by Vodacom
CS
Cherisse S's update25 Jun 2019, 18:43
Reviewer Update
*Still