Vodacom ERROR AGAIN

Item: Vodacom
Rating: 1
Author: Mariza S

I am currently overseas and cancelled my Vodacom contract, still paying the monthly invoice until the end of May when I received a zero invoice from Vodacom.

Today I received a summons letter saying that Vodacom will summons me for R127.44. Will you please rectify this error and send me confirmation that I owe Vodacom nothing.

Please find attached the letter of summons and zero invoice.

Helpful (0)

Replies (2)

Vodacom's replyOfficial

21 Dec 2021, 13:59

Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team

Best regards,

Vodacom's reply21 Dec 2021, 13:59

Official

Best regards,

Vodacom's replyOfficial

22 Dec 2021, 15:38

Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Kindly be advised we have rep**** to you via email. Regards Consumer Website Team

Best regards,

Vodacom's reply22 Dec 2021, 15:38

Official

Best regards,

Vodacom ERROR AGAIN

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