RN
Rodger N
1 reviews | Active since Oct 2014
24 Apr 2020, 16:05
Vodacom erroneously charging my airtime when my data bundle is depleted
Vodacom uses my airtime when my data bundle is depleted. This is not supposed to happen, they should just deny service instead of charging ridiculously high out-of-bundle rates
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Vodacom's replyOfficial
25 Apr 2020, 11:21 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply25 Apr 2020, 11:21
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team