1 reviews | Active since Jul 2011
Vodacom equals useless.
After three years of being a contract customer, Vodacom decided that I don't always pay on time and refused a new contract. My money was good enough until then... I cancelled my one contract and started paying double the required on my other contract for the last four months. Tried again, no go. The very helpful person (Collins @Kolonade Montana) then requested that they clear my account, and allow finance. This was done. He then ordered a phone for me, but when I when to pick it up it was once again declined. Apparently my account is in arrears, but when I check on the app or online, I am R400 in advance... Lots of calls later, and I get given the excuse that the branch does not see the same info as the credit department. and that I now have to phone an outside firm to fix things.
Vodacom. Take your contract and shove it where the sun won't shine. I hope your company dies a miserable end...
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Best regards,
Dear Customer,
Thank you for making us aware of your query.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
