Vodacom equals ****
Four days without internet yet your callcenter keeps on promising to send a technician. Yet you ha e the aduacity to ask me to rate your services. Well okay then. Your services are absolute ****. We work from home and have been losing a substantial amount of money due to no internet. Will Vodacom pay me the miney I lost due to their incompetence or should I just take them to court. If I dont have a technician at my house on 26 April 2021 then you can come and take your **** out of my house. Dont expect payment until this is resolved.
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Vodacom's replyOfficial
25 Apr 2021, 12:28Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply25 Apr 2021, 12:28
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team