GM
Gideon M
1 reviews | Active since Sept 2011
30 Sept 2019, 20:54
Vodacom equals ****
If you want peace run away from vodacom their consultants are arrogant. Everytime you call there is no one available to escalate to talk to their customers. I will take my money elsewhere.
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
01 Oct 2019, 07:36Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply01 Oct 2019, 07:36
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
07 Oct 2019, 12:44Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per SR***. Our records indicate that the following feedback was provided " Good Day, kindly note that your line has now been reactivated. We do apologize for any inconvenience caused.
Regards Consumer Website Team
Regards Consumer Website Team
Best regards,
Vodacom's reply07 Oct 2019, 12:44
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per SR***. Our records indicate that the following feedback was provided " Good Day, kindly note that your line has now been reactivated. We do apologize for any inconvenience caused.
Regards Consumer Website Team
Regards Consumer Website Team
Best regards,