AR
Asha R
1 reviews | Active since Feb 2013
08 Nov 2023, 11:08
Vodacom - entertainment services wrong charge
Vodacom has been charging "entertainment services" on my boss's account of which he knows nothing about and has not subscribed to. We would like to be refunded for these incorrect charges.
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Replies (2)
Vodacom's replyOfficial
08 Nov 2023, 12:07Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply08 Nov 2023, 12:07
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's replyOfficial
09 Nov 2023, 09:05Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, the service was removed and we have requested the relevant credits. Regards Consumer Website Team
Vodacom's reply09 Nov 2023, 09:05
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, the service was removed and we have requested the relevant credits. Regards Consumer Website Team