SB
Sean B

1 reviews | Active since Apr 2012

16 Aug 2018, 13:12

Vodacom "Entertainment Charges"

I have been charged "entertainment services" I never approved. I don't even know what they are!!!!!!! Over R2,000.00 . I have been a customer for over 15 years. Not happy

0
Replies (2)
Vodacom
Vodacom's reply16 Aug 2018, 13:27
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply17 Aug 2018, 08:27
Official

Good Day Sean,

Thank you for taking the time to voice your enquiry. Kindly note that this matter was resolved. Please see the sms sent to the number in question.

Regards
Shad