CS
Cyril S
1 reviews | Active since Mar 2011
10 Jun 2024, 08:24
Vodacom Enforces their Will Without the Clients Consideration or Care!!!!
It appears that Vodacom just cannot get their act together regarding my BILLING???! So again you are in BREACH of MY Contract So here is an ultimatum: -
(a) Honour my Contract - "NO INCREASES IT IS A FIXED 2 YEAR CONTRACT"
(b) If you do not - YOU WILL WITH IMMEDIATE EFFECT CANCEL MY DEBIT ORDER FOR MY FIBRE & I will go to another Service Provider that at least Looks after their clients with Respect!!!!!!
YOU HAVE TILL THE END OF BUSINESS TODAY 10 JUNE 2024, TO MAKE A DECISION?????
Do not try and trough the "Vodacom has the right to do it" I have a WRITTEN Agreed Contract
This is the 3rd Month of trying to get someone to do the RIGHT Thing?????
Helpful (0)
Replies (3)0
Replies (3)
Vodacom's replyOfficial
10 Jun 2024, 09:57 Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply10 Jun 2024, 09:57
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
CS
Cyril S's updateReviewer Update
11 Jun 2024, 08:18YOU CHANGE THE STATUS OF MY CONTRACT - SO I DEMAND AND HAVE THE RIGHT TO CANCEL MY CONTRACT - WITH IMMEDIATE EFFECT WITH NO PENALITIES!!!!!!!!!!!!!
How many times do I have to tell you - "I HAVE A FIXED TERM CONTRACT"??????
You cannot touch my contract , AND THOSE TWO CLAUSES ABOVE DO NOT APPLY
IT APPEARS YOU PEOPLE ARE PATHETIC AND DON'T CARE.
YOU WILL CANCEL MY DEBIT ORDER - WITH IMMEDIATE EFFECT AND I DO NOT WANT TO BE WITH YOU USELESS PEOPLE AFTER 30 YEARS
NO MORE EXCUSES, HAVE THE DECENCY TO DO THE RIGHT THING NOW????????????
How many times do I have to tell you - "I HAVE A FIXED TERM CONTRACT"??????
You cannot touch my contract , AND THOSE TWO CLAUSES ABOVE DO NOT APPLY
IT APPEARS YOU PEOPLE ARE PATHETIC AND DON'T CARE.
YOU WILL CANCEL MY DEBIT ORDER - WITH IMMEDIATE EFFECT AND I DO NOT WANT TO BE WITH YOU USELESS PEOPLE AFTER 30 YEARS
NO MORE EXCUSES, HAVE THE DECENCY TO DO THE RIGHT THING NOW????????????
CS
Cyril S's update11 Jun 2024, 08:18
Reviewer Update
YOU CHANGE THE STATUS OF MY CONTRACT - SO I DEMAND AND HAVE THE RIGHT TO CANCEL MY CONTRACT - WITH IMMEDIATE EFFECT WITH NO PENALITIES!!!!!!!!!!!!!
How many times do I have to tell you - "I HAVE A FIXED TERM CONTRACT"??????
You cannot touch my contract , AND THOSE TWO CLAUSES ABOVE DO NOT APPLY
IT APPEARS YOU PEOPLE ARE PATHETIC AND DON'T CARE.
YOU WILL CANCEL MY DEBIT ORDER - WITH IMMEDIATE EFFECT AND I DO NOT WANT TO BE WITH YOU USELESS PEOPLE AFTER 30 YEARS
NO MORE EXCUSES, HAVE THE DECENCY TO DO THE RIGHT THING NOW????????????
How many times do I have to tell you - "I HAVE A FIXED TERM CONTRACT"??????
You cannot touch my contract , AND THOSE TWO CLAUSES ABOVE DO NOT APPLY
IT APPEARS YOU PEOPLE ARE PATHETIC AND DON'T CARE.
YOU WILL CANCEL MY DEBIT ORDER - WITH IMMEDIATE EFFECT AND I DO NOT WANT TO BE WITH YOU USELESS PEOPLE AFTER 30 YEARS
NO MORE EXCUSES, HAVE THE DECENCY TO DO THE RIGHT THING NOW????????????
CS
Cyril S's updateReviewer Update
11 Jun 2024, 08:27For the record - NO ONE MADE CONTACT WITH ME - SO WHY DO YOU MAKE PROMISES YOU CANNOT KEEP??????????
VODACOM ARE THE WORST SERVICE PROVIDER@@@@
VODACOM ARE THE WORST SERVICE PROVIDER@@@@
CS
Cyril S's update11 Jun 2024, 08:27
Reviewer Update
For the record - NO ONE MADE CONTACT WITH ME - SO WHY DO YOU MAKE PROMISES YOU CANNOT KEEP??????????
VODACOM ARE THE WORST SERVICE PROVIDER@@@@
VODACOM ARE THE WORST SERVICE PROVIDER@@@@