JP
JP P

1 reviews | Active since Mar 2009

21 Oct 2025, 09:50

Vodacom - Endless Spamming and Forcing Upgrades

The endless spamming of calls received from companies YOU appoint to trick and force you into upgrades the moment your lines are eligible for upgrades are getting out of hand. After NUMEROUS calls from them you begin to get fed-up and when you push back they think they can return the favor. This is UTTER nonsense. I need to find out how to lay this complaint formally to the relevant parties so that Vodacom can start receiving the fines and stop appointing third party companies to impersonate them and FORCE their way into your finances.

0
Replies (2)
JP
JP P's update21 Oct 2025, 09:51
Reviewer Update
In addition, when you phone the number back that phoned you "The number you have dialed does not exist. It is a full 082 number!
Vodacom
Vodacom's reply22 Oct 2025, 08:35
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team