Vodacom enabling *****...?

There was a ********** cell application taken out in my name. The documents if scrutinized were clearly ********** but Vodacom did not do any due diligence and opened the account regardless. Now almost a week later, ive submitted all my documents but have had no correspondence from Vodacom at all. Vodacom is still happy to debit my account but wont bother contacting me. I have reversed all payments, but Vodacom will undoubtedly report me for bad debt. It will be on Vodacoms account to restore my credit history back to where it was if they do report me for defaulting as i habe given them ample warning. It seems Vodacom is not dealing with ***** very seriosuly???