JH
John H

1 reviews | Active since Feb 2015

20 Dec 2016, 14:48

Vodacom enables ********** to peddle value added subscriptions

<p>I get an sms today to say i've received 4 foto's and a link to click on. After clicking I am sent to a Fotomania web page with a "Proceed" button, which I immediately abandon. Nothwithstanding this I revived another sms to say I have been subscribed to this R7/day service and the "yes" to opt out and "no" to cancel. I NEVER SOLICITED ANY SMS FROM THESE F-ING CLOWNS IN THE FIRST PLACE VODACOM!!!! I DEMAND YOU MAKE SURE I AM NOT SUBSCRIBED TO THIS ********** MONEY MAKING SCHEME THAT SUCKS YOUR SUNSCRIBERS INTO, THINKING IT'S LEGIT. WHY DO YOU ALLOW THIS?????</p>

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Replies (1)
Vodacom
Vodacom's reply21 Dec 2016, 07:10
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team