rA
rudi A

1 reviews | Active since Apr 2013

09 Mar 2018, 12:40

Vodacom - empty promises and *******

Vodacom going to overcharge me again this month as my invoice states. No credits have been run as promised. I was promised someone would be in contact to cancel contract because this is just to much of a hassle. I haven't heard from anyone.

Empty promises and bull****.

0
Replies (2)
Vodacom
Vodacom's reply09 Mar 2018, 13:39
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply20 Mar 2018, 13:27
Official

Dear Mr Andrews,

On behalf of Vodacom, we are sorry to hear of the circumstances under which your Hellopeter posting has reached us and we do apologise for the inconvenience caused.

As per our recent conversation your query is solved.

Please refer to the email which we have sent for feedback on this correspondence.

Warm regards,

Shad