BW
Bruce W

1 reviews | Active since Jan 2018

19 Jan 2018, 13:37

Vodacom – empty promises and shocking service

Ref - ********** Still no service or response on my last two Hello Peter postings. The call center is unable to help either.

Absolutely shocking service. Amazing how big corporates can get away with it in this day and age!!!

I’m still waiting for an agent to give me a follow up!!!

0
Replies (1)
Vodacom
Vodacom's reply19 Jan 2018, 15:14
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team