Vodacom empty promises
The worst service provider no service and empty promises. First they led someone add not one but two new contracts on my account. Then they cancel my debit order and let me know that my services will be suspended if I dont pay....is that not why you have a debit order. Now they promised to re instate my service and debit order if I pay the arrears, which ai did. Two visits later and a lot of empty promises and my fone still does not work. Worst mobile service provider ever. No service but very eager to take your money. They have more numbers to call to pay than what their is to assist.
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Replies (2)Vodacom's replyOfficial
11 Feb 2026, 07:28Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply11 Feb 2026, 07:28
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
's updateReviewer Update
11 Feb 2026, 07:31Dear Vodacom. That is just it. They cannot get ahold or make contact with me......BECAUSE MY NUMBER HAS AN ADMIN BLOCK ON BECAUSE YOU CANCELLED MY DEBIT ORDER........NO WAY TO GET AHOLD OF ME.....BEEN TO A VODACOM STORE AND SPENT 22 MIN ON SO.EONE ELSES PHONE TO CALL VODACOM......NOT THE BEST RESPONSE
's update11 Feb 2026, 07:31
Reviewer Update
Dear Vodacom. That is just it. They cannot get ahold or make contact with me......BECAUSE MY NUMBER HAS AN ADMIN BLOCK ON BECAUSE YOU CANCELLED MY DEBIT ORDER........NO WAY TO GET AHOLD OF ME.....BEEN TO A VODACOM STORE AND SPENT 22 MIN ON SO.EONE ELSES PHONE TO CALL VODACOM......NOT THE BEST RESPONSE
