NV
Naas V
1 reviews | Active since Feb 2013
14 May 2018, 11:14
Vodacom - empty promises.
In spite of having been promised four (4) times that the problem had been fixed, it happened again. I refer to the SMS of 8 May 2018, 09:48 which offered me a data bundle. I have been assured by Vodacom 4 times that this SMS would not be sent to me. I choose not to receive this. POOR SERVICE!
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
14 May 2018, 11:23Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply14 May 2018, 11:23
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
NV
Naas V's updateReviewer Update
18 May 2018, 08:17Still no response that this has been solved.
NV
Naas V's update18 May 2018, 08:17
Reviewer Update
Still no response that this has been solved.