Vodacom = Empty promises

<p>I cancelled my Vodacom contract and changed the connection to Vodacom prepaid. The end date of contract was 30 Nov 2016. I was without network coverage from 30 Nov. I went to Vodacom, Centurion mall, on 1 Dec, they "fixed" the problem. I bought data and airtime for the amount of R300 but eversince I can only receive calls and SMS's. I can't make any phone calls or send sms's. I can only send "Please call me's" and I can only use my phone for Whatsapp to communicate when the phone is connected to WiFi. I phoned client services twice, each time getting a promise that the problem will be fixed. Nothing happened. I went to Vodacom world on 30 and 31 December 2016 as well as 2 January 2017, and still the problem is not fixed. Even after a sim swop and doing everything I'm told to do and actually feeling like a fool for believing them and hearing that the problem is mailed directly to somebody who will fix it immediately because it has escalated to a very high level. Whatever!!! The money I have spent on buying data, airtime and sms bundles is down the drain. The data expired and if I use *111# to see my balances, everything is zero. I am totally fed up and I am very dissapointed in Vodacom. I have been with this service provider for nearly 20 years now, but I think it's time to say goodbye!!!</p>