Vodacom employs ************* and *********** peep

Vodacom is probably the worst cell provider currently...especially when it comes to customer service.<br> <br> I have cancelled my account end of January (the last one of 5 that moved over to Cell C) of which the contract expires the end of February. the person told me that I must switch my phone off on the 28th for a day...even made a note in the calendar to remind me. Well well...February came and to my surprise BIS was gone and no airtime was loaded for the last month...we do pay in advance, right? then a week later I receive a statement and guess what, it is my invoice for March...tada...no cancellation! Then the pain begin to try and re solve it, first of all the agents are *********** to execute a simple cancellation. second twice I was \promised"that a Customer Services Manager will call me that same day"