CO
Chris O
1 reviews | Active since Mar 2015
11 Apr 2019, 07:41
VODACOM EMPLOYS UNQUALIFIED PERSONNEL
I opened a new contract with Vodacom and got 3 different people that contacted me to confirm my delivery address - 3 people. and still, my parcel gets sent to the wrong address.
I haven't even been with you guys for a week and already I have problems, if this is how Vodacom treats their clients then I might as well cancel my contract now.
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Vodacom's replyOfficial
11 Apr 2019, 09:00Dear Customer,
Thank you for making us aware of your query.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply11 Apr 2019, 09:00
Official
Dear Customer,
Thank you for making us aware of your query.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details
Regards,
Vodacom Consumer Website Team