1 reviews | Active since Mar 2009
Vodacom employs ******
I received a telephone call from a Vodacom consultant and she advised me that I was using an old tariff which was expensive and she would move me onto a new tariff which would give me more data for the same price. I gladly agreed just to find out half a year later that she had locked me into a new 24 month contract without mentioning to me that fact. Now I want to get a new contract with a new telephone but they tell me that I would still be liable for the remaining one and a half year for the contract which I have never signed and given No consent to. I have launched an official complain on 13.05.2018 but they don't give a s...t about it. Totally disgusted by these f...n ****** !!!
Dear Customer
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards
Vodacom Consumer Website Team
Dear Customer
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards
Vodacom Consumer Website Team
Good Day Alexander
Kindly note that the above query has been attended to and feedback as been provided.
Kind Regards
CJ
Good Day Alexander
Kindly note that the above query has been attended to and feedback as been provided.
Kind Regards
CJ
