MF
Marisa F

1 reviews | Active since Jul 2019

14 Dec 2020, 13:40

Vodacom Employee's sigaret smoke gave me migraine

If I could give you a minus 10 - I would. Your employee at CT Airport was smoking next to me in an undercover parking at the P2 exit. I realized it too late. I smelled it first before I saw it. I am highly alergic to smoke - it causes sinus migraine in the worst form. I suffered from that since she smoked next to me last week Tuesday. I still have the sinus headaches. I asked her very nicely if she can please smoke somewhere else where I can't smell it. She was rather rude with me and stormed off mumbling rude words and went to the open air for 2 min and came back with that same sigaret and smoked it and the ball of smoke was hanging around me and sarcasticly looked and me and threw the last bit in the bin. Still giving me dirty looks.

For an employee of such a big company like Vodacom, why smoke in your uniform and why smoke in an undercover parking while the sun is shining outside where you can freely smoke and not make somebody sick. Does she know how much meds I had to take for my sinugrains? Its not cheap. Shame on you. Use the smoking area like you're suppose to.

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Replies (1)
Vodacom
Vodacom's reply14 Dec 2020, 13:56
Official
Dear Customer,
 
Thank you for making us aware of your complaint.
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
 
***Please note*** Beware of phishing ****s.
 
Vodacom will not contact you via Whatsapp to request your personal details
 
Regards,
 
Vodacom Consumer Website Team