Vodacom Employees not doing any work

Month 2 no invoices gets send to me I get sms's with random numbers of which most of them differ from each other anyway, debit on the 7th and not the 5th like asked in beginning , how do I pay this seeing as now one can give a clear answer and besides this still waiting for my credit for all the costs I had to endure due to lazy Vodacom staff not doing their work or most likely not knowing how to do it or just don't care about doing it I have sent all information to Vodacom with no response at all but thats Vodacom just careless attitudes towards customers . Vodacom your customer service are by far the worst I have ever experienced, So basically guess Im gonna get your stupid copy and paste answer and this post whoever is reading it doesn't matter what is written here like your previous consultant asking me to reply on a email 11 days after I posted complaint on hellopeter, maybe you start sending a email before asking me to reply to one. I'm fed up with your **** service and I will get ICASA involved if I get more of your low level of service it is kind of pathetic that a large company like Vodacom has poor to none service. Wake up and give me service. Probably be waiting another 200 days before getting assisted just like I have gotten from the start at Vodacom literally from day one. I'm waiting for your call doubt anyone is going to call. Be ashamed Vodacom.