GH
Genevieve H

1 reviews | Active since Feb 2010

08 Feb 2016, 10:39

Vodacom Employees fighting in shop

on Saturday 6th February i went to Vodacom at pinecrest centre. the young man behind the till and the lady who helped me offered wonderful service. but as i sat there, two vodacom employees started to fight. they were standing face to face and were shouting at each other. they got louder and louder. the worst part is the one man was actually serving someone so he went back to her and they actually proceeded to fight over her. she tried to get them to stop but the ignored her and carried on shouting at each other and threatening each other. i am shocked at this service and actually disgusted that you would have this happen in a store! i understand you may have a disagreement but have it at the back and not in front of customers and over customers! it is very shocking, to be quite honest i was actually scared and wanted to phone my partner as they shoved the gentleman behind the counter who tried to break them up. my battery was flat so i couldnt get someone to come. Vodacom should be ashamed of their employess. Makes you want to use another service provider!

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Replies (1)
Vodacom
Vodacom's reply08 Feb 2016, 13:08
Official
Hello ogiedukems,

Thank you for the posting.

The matter will be escalated and a consultant will be in contact to assist with resolution.

Kind regards

Vodacom Consumer Website Team