LM
Lesiba M
1 reviews | Active since Feb 2021
03 Mar 2021, 17:05
Vodacom Employees are big ******** who go preying on innocent civilians of their hard earned money.
Just as i have assumed in my previous review, this just goes to prove how useless Vodacom and its staff are. They never take anything we the consumers say to head. I have been literally waiting at this same spot since my last review, and the only response i got from vodacom was that ti should be careful of "phising" and they promised to call me. Up until this day i havent received any call whatsoever, instead there is an account claiming that i woe an overall amount R 4.8 k, and my instalment is equal to the same R4.8k.
Why warn me about ******** or phissing ********, if all i did was call a legitimate vodacom service line and met the ******** there.
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Replies (1)Vodacom's replyOfficial
04 Mar 2021, 07:44Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply04 Mar 2021, 07:44
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
