LM
Lesiba M

1 reviews | Active since Feb 2021

03 Mar 2021, 17:05

Vodacom Employees are big ******** who go preying on innocent civilians of their hard earned money.

Just as i have assumed in my previous review, this just goes to prove how useless Vodacom and its staff are. They never take anything we the consumers say to head. I have been literally waiting at this same spot since my last review, and the only response i got from vodacom was that ti should be careful of "phising" and they promised to call me. Up until this day i havent received any call whatsoever, instead there is an account claiming that i woe an overall amount R 4.8 k, and my instalment is equal to the same R4.8k.

Why warn me about ******** or phissing ********, if all i did was call a legitimate vodacom service line and met the ******** there.

0
Replies (1)
Vodacom
Vodacom's reply04 Mar 2021, 07:44
Official
 
Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via Whatsapp to request your personal details 
 
Regards, 
 
Vodacom Consumer Website Team