Vodacom employee ****

I have more than 6 contracts @ Vodacom... Which will all expire in the coming year... Im just saying thank goodness because I cant take this quality of service from Vodacom Springs Mall...

Are these people even trained?

During an application to do a sim swap... I also app**** for a new contract which is a Dell inspiron Laptop deal , the lady who helped me said they are out of stock and have to order it... Which is pretty normal because vodacom is known for advertising Items and dont have any stock... well this is always my experience I get from Vodacom...

Anyway she said it will be here by monday... She will call me... by then ... a week passed by and I decided to call them to figure out what was going on it was a monday but she wasnt in because she was on lunch break and the person who answered the phone took my details to give to her to call me... the next day I call again ... then she answered and I want to know what is going on she said its on back order it will take another week ... I got frustrated and wanted to cancel it but just instead say okay fine... another week passed by but still no information whatsoever ... I called again but she wasnt in that day , the next day the phone kept ringing and ringing but after 5 calls I stopped calling ... Later a week (this is week 3) I called and she said she doesnt know when it will arrive because its on back order...

So I hang up and called again... Talking to someone else I requested to know when the order was placed for my Dell Inspiron order and with my realisation it was only ordered a week ago... knowing that I've been **** to for two weeks by an Employee for not doing their Job.

Thank you vodacom, you will never see me again.