Vodacom employee does not have a clue

<p>I have been using my prepaid number for many years wothout problems. I took out a new contract on Friday using my prepaid number. Email has stopped working and Vodacom website says my number does not exist on the Vodacom network. I have phoned Vodacom customer care and they have no idea what the problem could be. Call centre agent tells me sorry mam I have no idea what to problem could be. </p>