1 reviews | Active since Oct 2016
VODACOM EMPLOY ARROGANT RUDE AND OBNOXIOUS PEOPLE
JUST HAD YET ANOTHER ENCOUNTER WITH A RUDE..ARROGANT AND CHEEKY STAFF MEMBER AT VODACOM .... THIS TIME ALLISTAIR KLEIN....NO RESPECT AT ALL...SEEMS TO BE A TRAIT AT THAT PARTICULAR VODACOM TECHNICAL CENTRE BACK OFFICE......TONE OF FIRST SMS RUDE BY WAYNE JEFTA...I TOLD THIS TO ALLISTAIR THAT THAT NEEDS TO BE CHANGED....ALLISTAIR SAYS MESSAGE IS GENERIC " HE " IS NOT GOING TO CHANGE IT FOR ME !!!! AS IF HE CAN SPEAK FOR VODACOM....I SUGGEST MANAGEMENT LET HIM KNOW THAT HE HAS NO AUTHORITY TO MAKE ANY SUCH DECISION..HE TELLS ME THAT I AM THE ONLY PERSON WHO HAS COMPLAINED....IE I AM ONE PERSON OUT OF A HUNDRED CUSTOMERS AND THEY HAVEN'T COMPLAINED...SO IF YOU ARE UNLIKE ME AND JUST ACCEPT FIRST MESSAGE (which is rude) CUSTOMER MUST JUST ACCEPT SUBSCRIPTIONS THEY KNOW NOTHING ABOUT...I ASK HIM WHY THEN DID HE GET INVOLVED....HE SAYS ONLY BECAUSE I HAD REPOSTED MY COMPLAINT AND THAT IS WHY HE CANCELLED SUBSCRIPTION ATTACHED TO MY ACCOUNT AND REFUNDED ME !!!!!! NOW IF HE THINKS THE MESSAGE SENT TO ME BY WAYNE JEFTA WAS FINE...WHY DID HE TAKE IT UPON HIMSELF TO ACTUALLY TAKE MY COMPLAINT FURTHER ???? TELLS ME HE IS ENDING CALL...TELLS ME HOW LONG CALL HAS BEEN...TOLD HIM I AM REPORTING HIM JUST LIKE HIS OTHER COLLEAGUE ON 31/10/2017....AGAIN COULD NOT CARE LESS !!!! WHAT A TERRIBLE ORGANISATION...THEY EMPLOY PEOPLE WITH ZERO CUSTOMER S****S WHO HAVE NO MANNERS WHO ARE RUDE ARROGANT AND CHEEKY !!!
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
