Vodacom Email query

A case / review was submitted wrt to my Vodacom Email account that was compromised and resulted into a ***** case. I tried all avenues phone, Support desks and fiscally visit of Client Support desk at Menlyn. No support and clarification and or solution can be obtained. Where must i go next to get this matter resolved. With my first review on Hellopeter i was contacted by a dedicated Hellopeter person linked to all Vodacom matters. He informed me that logging a review on Hellopeter is the channel to follow. I have tried that and yet no response. In the meantime I cannot change my Vodamil password and keep on getting "spam" emails about my Vodacom email account. A screen print cannot be attached. Urgent please!