JN
Jack N
1 reviews | Active since Jan 2019
06 Aug 2020, 23:52
Vodacom email errors
I've been battling for a couple of days to login to my email account without any joy and ended up calling the call center for assistance and none of them could really assist instead telling me stuff im aware off, How do they expect me to retrieve important emails if the error messages i receive informs me that the email account does not exist
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Replies (2)
Vodacom's replyOfficial
07 Aug 2020, 07:28Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply07 Aug 2020, 07:28
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
JN
Jack N's updateReviewer Update
15 Aug 2020, 00:50That's the type of service vodacom is delivering telling me that im the problem instead of investigating the issue yet they prefer to reply with automated messages
JN
Jack N's update15 Aug 2020, 00:50
Reviewer Update
That's the type of service vodacom is delivering telling me that im the problem instead of investigating the issue yet they prefer to reply with automated messages