Vodacom - Email account - Poor service

<p>My email account has been disconnected from the server since last week Thursday. I have visited a Vodacom shop in Festival mall, Kempton park where a technician tried to fix the problem, but he like me is dependent on somebody else to activate the connection. I have called the customer care number 4 times and spoke to different consultants with regard to the problem. They all confirmed that the disconnection is a problem on vodacom's side and then committed to request the reconnection of the service. The last person , Phumela I spoke to requested the supervisor to activate the conncetion. She confirmed that the conncetion was done at 13 15 today 5th of April and promised I will be connected in two hours time. It is 5 hours later and it is still not connected. I am a Social worker in private practice and is not able to perform important work due to the problem. Please advise how I can get this problem solved.</p>