JP
Jacques P
1 reviews | Active since Jul 2015
14 Dec 2021, 12:28
Vodacom / Elite Mobile siphoning money from people
Still no feedback from my compliant on the 15th of November, consultant made contact the following day to say they will investigate but nothing else, i responded twice to ask for follow up but nothing.
You are now going to deduct another R200 extra for the 3rd month on an amount and contract i did not agree too?
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Vodacom's replyOfficial
14 Dec 2021, 14:17 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply14 Dec 2021, 14:17
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team