SM
Sam M
1 reviews | Active since Nov 2017
09 Dec 2021, 12:01
Vodacom Elite Mobile ******** people
Vodacom ****med me via its subsidiary so called Elite Mobile,via telephone market they sold me a cellphone contract of Huawei Nova for R159 per month beginning of November of which i agree,to my suprise the cellphone was never delivered instead end of November 21 i saw a debit on my bank account, when i query with vodacom Elite Mobile,i was told contract was declined instead they automatically enrolled me for SHOWMAX PRODUCT,mind you i dont even have a dstv dish,be careful with Vodacom elite Mobile ****
Helpful (0)
Replies (7)0
Replies (7)
Vodacom's replyOfficial
09 Dec 2021, 14:42 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply09 Dec 2021, 14:42
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
SM
Sam M's updateReviewer Update
09 Dec 2021, 16:36Hi,do you dispute elite mobile is not you subsidiary
SM
Sam M's update09 Dec 2021, 16:36
Reviewer Update
Hi,do you dispute elite mobile is not you subsidiary
SM
Sam M's updateReviewer Update
14 Dec 2021, 15:38That is VODACOM ELITE MOBILE ******** proof,they use cellphone as a product they are selling,when customer agree they enroll showmax and debit your account,mind you i dont even have a decoder,BIG QUESTION IS,IF I DONT QUALIFY FOR CELLPHONE CONTRACT,HOW DO THEY MADE IT TO QUALIFY ME FOR SHOW MAX CONTRACT?
:Registered Mandate ELITEMOBLE ***-2 DebitAmt:R159.00 Monthly on the 25th. For queries call: ***
:Registered Mandate ELITEMOBLE ***-2 DebitAmt:R159.00 Monthly on the 25th. For queries call: ***
SM
Sam M's update14 Dec 2021, 15:38
Reviewer Update
That is VODACOM ELITE MOBILE ******** proof,they use cellphone as a product they are selling,when customer agree they enroll showmax and debit your account,mind you i dont even have a decoder,BIG QUESTION IS,IF I DONT QUALIFY FOR CELLPHONE CONTRACT,HOW DO THEY MADE IT TO QUALIFY ME FOR SHOW MAX CONTRACT?
:Registered Mandate ELITEMOBLE ***-2 DebitAmt:R159.00 Monthly on the 25th. For queries call: ***
:Registered Mandate ELITEMOBLE ***-2 DebitAmt:R159.00 Monthly on the 25th. For queries call: ***
SM
Sam M's updateReviewer Update
20 Dec 2021, 15:53Still not happy because no one from vodacom elite mobile commit that my 2× debit of R159 will be credited and this ******** will be stopped
SM
Sam M's update20 Dec 2021, 15:53
Reviewer Update
Still not happy because no one from vodacom elite mobile commit that my 2× debit of R159 will be credited and this ******** will be stopped
SM
Sam M's updateReviewer Update
20 Dec 2021, 15:56I received a call from vodacom,to my suprise they cant pickup my name on thier system but confirmed elite mobile is thier subsidiary
SM
Sam M's update20 Dec 2021, 15:56
Reviewer Update
I received a call from vodacom,to my suprise they cant pickup my name on thier system but confirmed elite mobile is thier subsidiary
SM
Sam M's updateReviewer Update
25 Mar 2022, 14:17Still vodacom is debiting my account from November till current month for the phone i have not received,
SM
Sam M's update25 Mar 2022, 14:17
Reviewer Update
Still vodacom is debiting my account from November till current month for the phone i have not received,
SM
Sam M's updateReviewer Update
25 Mar 2022, 14:18Why are you ******** me via the so called elite mobile
SM
Sam M's update25 Mar 2022, 14:18
Reviewer Update
Why are you ******** me via the so called elite mobile